Q1: What is the nature of your company?
A1: We are a phone accessories manufacturer with 12 years of experience in the industry.
Q2: Do you accept customized services?
A2: Yes, we warmly welcome any phone case customization. This includes product design, mold development, logo customization, and packaging customization.
Q3: Can I have a sample to check the quality before placing an order?
A3: Yes, we can send you the samples you request before confirming your order.
Q4: What is the lead time for orders?
A4: For in-stock items, the lead time is 3-4 days. For customized products, it is 7-10 days.
Q5: What are your strengths?
A5: Our strengths include a quality control system in line with international standards, a professional service team, and fast response times with one-to-one professional service.
Q6: What is your after-sales policy?
A6: We offer a free replacement for quality problems within 30 days.
Q7: What payment methods do you accept?
A7: We accept various payment methods including PayPal, credit cards, and bank transfers for your convenience.
Q8: Do you ship internationally?
A8: Yes, we ship our products worldwide. Shipping costs and delivery times will vary based on the destination.
Q9: What is your minimum order quantity (MOQ)?
A9: Our minimum order quantity varies by product. Please contact us for specific details related to your desired items.
Q10: How can I contact you for further inquiries?
A10: You can reach us via email, phone, or through our website's contact form. Our customer service team is ready to assist you with any questions or concerns.
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