Privacy Policy
Last Updated: June 6, 2026
1. Our Commitment to Privacy
- Guangzhou Wintop Electronic Technology Co., Ltd. (“we”, “us”, or “our”) respects the privacy rights of all visitors, customers, and users (“you” or “your”) of our website and services. This Privacy Policy clearly explains how we collect, use, store, disclose, and protect your personal data when you access our website, place orders, contact our customer service, or use our related business services.
- By browsing our website, submitting your personal information, and using our services, you acknowledge that you have read, understood, and agreed to be bound by the terms of this Privacy Policy. If you do not agree with our policies, please do not use our website or services.
- This policy complies with applicable global data protection regulations, including the General Data Protection Regulation (GDPR) for European Economic Area (EEA) users and the California Consumer Privacy Act (CCPA) for California residents, as well as other international privacy laws.
2. Information We Collect
- We collect two categories of information to operate our business and improve user experience: personal identifiable information and non-personal usage information.
We may collect personally identifiable information that you voluntarily provide to us when you inquire about products, place orders, subscribe to newsletters, or contact our support team, including but not limited to your full name, email address, phone number, shipping address, billing information, and order-related details. Providing such information is voluntary but necessary for order processing, delivery arrangement, and after-sales support.
- 2.2 Usage & Technical Information (Collected via Cookies)
We automatically collect non-personal technical data through cookies, web beacons, pixels, and other tracking technologies when you visit our website. The collected information includes your IP address, browser type, device model, website access time, visited pages, browsing duration, traffic sources, and website interaction behaviors.
- This non-personal data cannot identify you individually and is used to analyze website operation trends, optimize page functions, fix technical errors, and deliver a better browsing experience.
3. Cookie Policy
Our website uses different types of cookies to ensure basic website operation and improve service quality. You may manage or refuse non-essential cookies through our cookie consent popup or your browser settings at any time.
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Necessary Cookies: Essential for basic website functions, including login status retention and order session maintenance. These cookies cannot be disabled, as they are required to guarantee normal website access.
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Analytical Cookies: Used to count website visits, analyze user browsing habits, and optimize website layout and product display.
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Marketing & Advertising Cookies: Cooperated with third-party advertising platforms (including Google Ads, Facebook Pixel) to record user browsing preferences, deliver targeted product promotions, and evaluate advertising effectiveness.
- Your consent to cookie collection can be withdrawn at any time by clearing browser cookies or updating your cookie preference settings.
4. How We Use Your Information
- 4.1 Use of Personal Information
We only use your personal data for legitimate business purposes as follows: to process, confirm, fulfill and deliver your orders; to provide after-sales support and resolve your inquiries or disputes; to send order updates, transaction notifications and service reminders; to deliver promotional emails and newsletters (only with your explicit opt-in consent); to verify user identity and prevent fraudulent transactions; and to optimize our product quality, service system and website functions.
- 4.2 Use of Usage Information
We analyze non-personal usage data to monitor website operational stability, summarize user preference trends, collect anonymous demographic data, improve website loading speed and functional logic, and adjust product and marketing strategies to enhance overall user experience.
5. Information Sharing & Disclosure
- We will never sell, rent, or trade your personal information for commercial profit without your explicit authorization. We only share your data with trusted third-party service providers who assist our business operation, under strict confidentiality agreements.
- Authorized third parties include payment processors, logistics and shipping carriers, cloud server providers, and customer service system operators. These service providers are only permitted to use your personal data to complete designated services for us and are prohibited from using your information for other independent purposes.
- We may disclose your personal information if required by applicable laws, judicial procedures, government regulatory orders, or necessary to protect the legitimate rights, property and personal safety of our company, users, or the public.
- In the event of corporate merger, acquisition, asset restructuring, or full/partial business transfer, your personal data may be transferred as part of the business assets. We will issue an official notice via website announcement or email to inform you of the data transfer scope and policy changes in advance.
6. Data Retention & Cross-Border Transmission
- 6.1 Data Retention Period
We retain your personal data only for the time necessary to fulfill the purposes of collection and comply with legal obligations. Order, transaction and after-sales data will be retained for 7 years to meet tax, accounting and legal compliance requirements. Marketing subscription data will be retained until you actively unsubscribe or request data deletion. Anonymous usage data will be regularly cleaned and updated.
- 6.2 Cross-Border Data Transmission
Our company is located in China. When you visit our website and use our services, your data may be transmitted and stored in China or other countries/regions with secure data storage systems. We will take standardized protective measures to ensure cross-border data transmission complies with GDPR and local privacy regulations, and guarantee the security and legality of your personal data.
7. Data Security Protection
- We adopt industry-standard security technical and organizational measures to protect your personal information, including SSL encrypted website transmission, secure cloud server storage, internal data access permission control, and regular system security detection, to prevent unauthorized access, disclosure, tampering, loss or misuse of your data.
- However, no internet transmission method or electronic storage technology is 100% secure. We will try our best to protect your personal data, but we cannot guarantee absolute security of data transmission and storage.
8. Your Data Rights
You have the right to access, view, download, correct, update and delete your personal information stored by us. You may also opt out of receiving our promotional marketing emails at any time by clicking the unsubscribe link attached to the marketing emails. Please note that even if you unsubscribe from marketing messages, we will still send you non-promotional service notifications such as order updates and after-sales processing information.
- 8.2 GDPR Rights (EEA Users)
If you are a resident of the European Economic Area, you additionally enjoy the right to data portability, the right to restrict data processing, the right to object to automated data profiling and targeted marketing, and the right to lodge a complaint with local data protection supervisory authorities.
- 8.3 CCPA Rights (California Residents)
If you are a California resident, you have the right to request disclosure of the categories of personal data we collect and share, request permanent deletion of your personal data, and opt out of any sale of your personal information. We will not discriminate against you for exercising your CCPA privacy rights.
Our website and services are oriented to adult users. We do not knowingly collect personal information from minors under the age of 13. If you find that we have mistakenly collected minor data, please contact us immediately, and we will delete the relevant information as soon as possible.
9. Third-Party Website Links
- Our website may contain links to third-party independent websites, platform pages or social media channels. This Privacy Policy is only applicable to our official website services and does not apply to any third-party platforms. We are not responsible for the privacy policies and data processing behaviors of third-party websites. We recommend that you carefully check the privacy policy of the corresponding third party before providing personal information.
10. Policy Updates & Amendments
- We reserve the right to update and revise this Privacy Policy periodically to adapt to business adjustments and legal requirement changes. All revised policies will take effect immediately upon publication on our official website. The “Last Updated” date at the top of this page will be modified synchronously. We recommend that you review this page regularly to stay informed of the latest privacy protection rules.
11. Contact Us
- If you have any questions, requests or disputes regarding this Privacy Policy, personal data processing and protection, please feel free to contact our data protection team via email:
Company Address: Guangzhou Wintop Electronic Technology Co., Ltd. (Official registered business address available upon request)
